Refund Policy – Hicloudy

At HiCloudy, customer satisfaction is important to us. We offer a 30-day money-back guarantee for new shared hosting accounts to ensure you can try our services with confidence.

30-Day Money-Back Guarantee

• The refund policy applies only to Virtual Private Servers.
• Refund requests must be submitted within 30 days of the initial purchase date.
• After 30 days, refunds will no longer be applicable.

Non-Refundable Services

The following products and services are non-refundable:

• Domain name registrations and renewals
• SSL certificates
• VPS and dedicated server services
• Setup fees and administrative charges
• Services purchased at discounted or promotional rates (after 30 days)

Refund Process

To request a refund, please contact our support team with your account details and reason for the request. Approved refunds will be processed through the original payment method.

By purchasing services from Hicloudy, you agree to this Refund Policy.